Privacy Policy

This privacy policy explains how PAV Recycle collects, uses and protects personal information when you visit our website, request a quote, contact us or book a service.

Last updated: 15 August 2026

Who we are

PAV Recycle provides waste removal, clearances, strip-outs, muck away, mini-digger services and material delivery in Sheffield and surrounding areas. For privacy enquiries, contact us using the details at the end of this policy.

Information we collect

We may collect your name, telephone number, email address, collection or delivery address, postcode, photographs, job details, quote and booking information, correspondence, invoice and payment records, and waste-transfer information. We may also receive technical information about use of the website, such as device, browser and analytics data, where you consent to non-essential cookies.

How we collect information

Information may be provided through our website quote form, WhatsApp, telephone, email, social media, in person, or while we provide a service. Website data may be collected through essential technologies and, with your permission, analytics or advertising technologies.

Why we use your information

Lawful bases

Depending on the situation, we process information because it is necessary to take steps before entering into a contract or to perform a contract, to comply with a legal obligation, for our legitimate interests in operating and protecting the business, or because you have given consent. You can withdraw consent at any time, although this does not affect processing already carried out lawfully.

Sharing information

We do not sell personal information. We may share only what is necessary with website and hosting providers, email and communications providers, WhatsApp where you choose to use it, Google services where consent applies, accountants, payment providers, disposal or recycling facilities, subcontractors assisting with an agreed job, insurers, professional advisers, regulators or law-enforcement bodies where required. Providers must handle information securely and for an authorised purpose.

International processing

Some technology providers may process information outside the United Kingdom. Where this happens, we rely on the safeguards required by data-protection law or the provider’s approved transfer arrangements.

How long we keep information

Unsuccessful enquiry and quote information is normally kept only while it remains useful for responding or following up and is reviewed for deletion. Records connected with completed work, invoices, tax, disputes and waste-transfer duties may be retained for up to six years, or longer where the law requires it. Photographs and messages are deleted or anonymised when they are no longer needed for the purpose for which they were collected. Analytics information follows the retention settings of the relevant provider.

Cookies and analytics

Essential technologies may be used so the website and consent controls work correctly. Analytics or advertising technologies, including Google services where enabled, are non-essential and should only be used after you choose to accept them. You can reject non-essential cookies or change your choice through the cookie settings shown on the website.

Your rights

Depending on the circumstances, you may have rights to access your information, correct it, request deletion, restrict its use, object to processing, receive a portable copy and withdraw consent. These rights are not absolute in every case. Contact us to make a request. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Security

We use reasonable technical and organisational measures to protect personal information. No internet or email system is completely secure, so please avoid sending unnecessary sensitive information.

Contact

PAV Recycle, Sheffield, South Yorkshire. Phone: 07503 058373. Email: pavrecycle@gmail.com.